Ride extremely rough on cobbles and poor curb ramps due to the solid casters; replaced 2 front ones. I bought this wheelchair in Australia have used this chair for 5 years on our boat on the canals and off it in the town and cities in England, France and Holland.Its a core part of our kit and has also been flown around the world several times, but the technical issues above have at times held us up for weeks while we waited on parts and looked for a reputable repairs company here in Europe. E and Shriners children's hospital in Portland , Oregon. Not really anything, I did get a custom seat that has held up well, even though I had to add additional Velcro strips. Three times my spouse has had leave work and drive 30 minutes or more to "rescue" me. I ripped the armrests off on doorways since they stick out too far, I came up with foam pool tubes to replace them.
The ride is very smooth and the batteries and motors are durable ( even though I get a brake fault code from time to time). I've had it replaced 6 times in 3 years mostly under warranty,.
They want to sell you a ,000.00 chair but once you have it tough luck if it breaks down and mine has broken down more than I've used it. GB motors started slipping on curb ramps after 2 years; replaced under warranty.
Controller connections to GB motors came loose; have had to have new screws and cable ties in attempts to fix the problem.
Controller has to be reset by the dealer every 2 years and when that happens it won't work until he does, the waterfall armrests last about 3-4 years, its clunky noisy inside (lots of noises), the back end swings wider than I expect and I whack door frames,walls etc. It's the most popular chair in my Province - there everywhere. Color is good but reupholstered seat (Zebra) to make the factory green look brighter. I don't know what people do with most wheelchairs to have them fall apart or break downs fast! I likes that color, added other colors; but have not changed any mechanicals. Poor manufacturing or something on the joystick boards especially.
This is a 5 year old replacement for my Invacare Xterra GT which finally died after 13 years. I know one guy who beats them to death and gets about 5 years from each. This wheelchair is replacing a 3-wheel scooter I had for years. Footrests got in the way and I got very tired of almost falling forward opening doors or reaching or writing Removed them and put in plumbing pipe (covered with designer zebra tape to match the seat). Does not look like any other wheelchair with zebra fur and tape! Controller wiring is very exposed - causing snagging. Arm design is medieval- not really meant to be raised for transfers. One footboard hinge RUSTED and can no longer b e flipped up. Hand controller itself has been replaced on average once a year. I will definitely look for another brand when it is time for me to get another chair. After less then 2 years use I have had to replace the controller 3, soon to be 4 times; had wheels on one side disengage to where I was swerving off the sidewalk; had the battery indicate full then die Completely minutes later; had it just stop TOTALLY while trying to get home in the rain and it keeps getting worse.